Job Description
The Client Incentive Operations team are responsible for managing Client Incentive and Merchant Acceptance Incentive agreements. We ensure compliance with contractual terms and determine the accounting treatment of each incentive deal and conformity with US GAAP. We use lean/six sigma process methodologies to provide benefits to our stakeholders regarding quality, cost and schedule associated with our work. This role is to support the operations of client incentive teams from all regions worldwide. Essential Functions: o Manage Incentive contracts for all regions. o Analyze newly executed incentive contract terms to assess Visa contractual obligations and determine appropriate accounting treatment based on Visa policy and procedure. o Review proforma to ensure accuracy of contract interpretation and application of Visa accounting policy respectively. o Setup incentive contracts in Oracle Revenue Management and Billing (ORMB) system per contract terms, ensuring that all key obligations have been accurately addressed. Ensure consistencies in the process especially those to accommodate system limitation. o Manage, track, and process contractual payments per terms of contracts accurately and timely for all regions. o Liaise with Sales, Legal and clients to determine the fulfillment of contractual obligations. o Review on-going contract performance and update future performance /amortization schedules, as needed. o Responsible for inquiries and issue resolution related to the assigned contracts. o Coordinate with the bigger Client Incentive Operations team, understand the various deals across regions and ensure a consistent business process applied globally for a similar contract structure. o Support ad-hoc analysis or project as needed. o Regular working hours preferred to be 2pm to 11pm May require flexible schedule outside of the regular working hours to support the global operations Ensure key production metrics for the month are met This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.