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PhonePe Hiring For Merchant Onboarding and Helpdesk Associate Manager

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Job Details

Job Location:

Organization:

Experience:

Job Role:

Bangalore

PhonePe

Fresher

Merchant Onboarding & Helpdesk Associate Manager

Salary:

NA

Job Type:

Full Time

Vacancies:

Description:

✅Responsibilities:
-Act with integrity & think customer-first in every interaction
-Handle basic PhonePe account and transaction related queries
-Ability to flex between phone & data channels
-Follow specified process guidelines to bring about resolution
-Build customer trust through their interaction

✅ Ideal candidate should :
-Have excellent written and verbal communications
-Have good learnability
-Be an active listener and deal well with objection
-Have strong customer orientation and ability to adapt/respond to different scenarios
-Be a team player, flexible and open to feedback
-Ability to multitask, prioritise, and manage time effectively
-Should be able to speak in English and Hindi
-Graduation (10+2+3) is Mandatory
-0 - 2 years of work experience in a customer facing role
-Multilingual skills (spoken + written) in South Indian languages are preferred

Last date to Apply:

Contact person Name:

NA

Email:

NA

Phone:

Website:

Apply Link:

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