#Job Description
#Roles and Responsibilities
-Responsible for the successful execution of one or more Payroll & Benefits process(es) and involvement in regional/global projects related to Payroll & Benefits.
-Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(es) and provide recommendations to improve service quality and efficiency
-Drive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area(s) and influence changes at a regional/global level
-Advise on difficult and sometimes complex questions/requests from employees, People Leaders and the HR community concerning payments, allowances, and benefits in a professional, courteous & timely manner and provide recommendations to improve HR policies and processes

#Required Qualifications
-Bachelor’s degree from an accredited university or college in related area
-Fluency in local required language and in English knowledge both verbal and written
-Prior professional work experience within Payroll & Benefits and a Service-oriented environment, ideally within a multinational organization
-Proven ability to work independently and as a team player in a complex and rapidly changing work environment across multiple stakeholder groups
-Strong problem-solving and influencing skills, with the ability to identify opportunities for process improvements, standardization, and simplification within assigned area(s)
-Excellent interpersonal and communication skills, with the ability to provide "Best in Class" customer service and advise on difficult and sometimes complex questions/requests from employees, People Leaders, and the HR community in a professional, courteous & timely manner