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Epicor Hiring For Technical Application Specialist

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Job Details

Job Location:

Organization:

Experience:

Job Role:

Bangalore

Epicor

Fresher

Technical Application Specialist

Salary:

NA

Job Type:

Full Time

Vacancies:

Description:

✅Role Summary/Purpose:
This position will be based in our India Technology Center, located in Bangalore, India. Our support organization is focused on customer satisfaction and comprised of highly skilled and well-motivated Support Analysts.

✅Qualifications and Requirements:
• Proven ability to troubleshoot manufacturing/distribution concepts in a software package.
• Responsible for documenting the replication path of software issues and using knowledge base systems.
• Experience troubleshooting software issues via telephone and use of remote support access to provide a resolution to the end user.
• Track record in doing research and diagnosing customer’s problem statement and using product knowledge to provide appropriate solution to customers
• Acts as a liaison between end user and appropriate internal resources.
• Attends on-going training sessions to ensure a higher level of technical and application knowledge. • Performs other related work as assigned.
• Excellent interpersonal skills
• Fluent English, both oral and written.

Last date to Apply:

Contact person Name:

NA

Email:

NA

Phone:

Website:

Apply Link:

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