Role Description (Analyst)

This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. Keep users informed about their Incidents’ status at agreed intervals. Log all Incident/Service Request details & functions as the first point of contact for users.

Eligibility: Any Graduate
Location: Hyderabad, Telangana, India
Experience: 0-1 Year
Skills: Excellent Customer service, spoken English Language proficiency, written & verbal skills
Proficient with MS-Office