Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation

Job Location: Malleshwaram, Bangalore [This is an in-office role only]
Experience: 2-5 years
Language Proficiency in languages needed: English, Kannada, Hindi, Tamil, Telugu, Malayalam.

If interested in the role, Send your CV to elisha.olive@cloverventures.in for a faster response.