Business
• Drive sales growth in the assigned territories, profitability and Customer experiences for existing and potential customers. Implement business strategies to achieve agreed business outcomes.
• To deliver a better health outcome for Customers and patients.
• Identify both opportunities & business at risk – Attend regular business reviews and provide inputs for improving both short & long-term strategies & action plans in the assigned territories.
• Competitor activity reporting.
Sales and Customer Satisfaction
• Direct sales activities within nominated range of Accounts.
• Direct detailed Account analysis and customer, profiling, resulting in accurate and effective Account information maintained by the sales team.
• Converting enquiries into orders.
• Ensure the right funnel is prepared and the prospect is met at the right frequency.
• Maintain and review proper Sales funnel in SFDC daily.
• Successfully drive the assay maximization strategies working closely with Field application specialists.
• Identify and direct action on tender opportunities through liaison & cooperation with Business Manager, Finance & Legal teams.
• Achieve high levels of customer satisfaction through management of relationships, product support and service.
• Build relationships and develop loyalty with senior customers and decision-makers.