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Concentrix Hiring For Operations

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Job Details

Job Location:

Organization:

Experience:

Job Role:

Gurugram

Concentrix

Fresher, Experienced

Operations

Salary:

NA

Job Type:

Full Time

Vacancies:

NA

Description:

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Maintain basic knowledge of client products and/ or services
Prepare complete and accurate work including appropriately notating accounts as required
Participate in activities designed to improve customer satisfaction and business performance
Offer additional products and/ or services
Qualifications: Graduate

Last date to Apply:

28-09-2022

Contact person Name:

NA

Email:

NA

Phone:

Website:

Apply Link:

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