Designation



Process Analyst


As a Process Analyst, you'll

Identify and analyze business needs, conduct requirements gather, and define scope and objectives.
Learn, use, and support various software and systems with ease.
Ensure support documents are created and distributed/posted in a timely manner.
Perform data gathering, root cause analysis, and performance trending to develop appropriate process changes.
Develop gap analysis with leaders and identify improvement opportunities and initiatives.
Review solution designs with the project teams to ensure they meet requirements, are scalable, and high quality.
Manage and execute user acceptance test effort, data, and cases, and identify pertinent performance metrics.
Create impact assessments and analyze the ROI for system enhancements.
Adhere to practices that improve operational efficiency via expanded communications with key process constituencies, including Technology, sales, and services.


Who we’re looking for

• 1-3 years in Data Analysis/Business Analysis/Process Excellence
• Data Analytics - Expertise in SQL is must
• Engineering (Data Science or CS) will be preferred.
• Certifications in Analytics will be a plus.

Core Values of Cogoport

Intrapreneurship: At Cogoport, you own and drive projects forward. You have the world at your feet, and complete flexibility and freedom to take up new initiatives that would benefit the customer.
Customer Centricity: Our customers are at the heart of all that we do. Without happy customers, our company is doomed. Understanding their perspective collectively is key to our success.
Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.