Act as the Single Point of Contact for Delivery for the project.
Responsible for End to End Service Delivery for the portfolio / LOB being managed.
Devise Corrective and Preventive actions for any Service Level breaches, near misses and Customer escalations.
Integrates Service Management Office into the service delivery to effectively leverage their specialist capabilities
Manage defined processes and risks with respect to organization and customer.
Coordinate with onsite and offshore teams as necessary during project delivery.
Experience: Freshers
Qualification: BSc/ MSc/ BE/ MCA
Batch: 2018/ 2019/ 2020/ 2021/ 2022