#Primary responsibilities will include:
●Being an active part of the cloud services team
●Installing and managing central computing systems and servers and their associated operating systems
●Monitoring operations of central computing resources for performance optimization
●Making recommendations for upgrading hardware and software resources
Providing consulting to applications and database personnel relative to hardware and operating system environments
●Providing documentation to guide operations personnel in the day-to-day functions associated with hardware and operating systems environments
●Collaborating with the clients and/or other members of the team


#The Candidate:
#Required skills/qualifications:
●0-1 years of relevant experience in Systems Management/Application ●Support/Infrastructure Monitoring and Management/CRM product support
●Good Windows troubleshooting skills
●Basic knowledge of Cloud (Azure/AWS)
●Familiar with installation/administration of IIS 6.0/7.0
●Familiar with DNS concepts
●Familiar with networking – TCP/IP

#Preferred skills/qualifications:
●Team player with attitude to learn
●Optimistic
●High integrity and accountability
●Strong oral and written communication skills
●Prior experience in a customer service environment
●Ability to handle critical issues in a large-scale enterprise environment and ●determine the best course of action for escalations
●Organized to plan work and follow a plan accurately
●Ability to gain expertise in diverse technology areas