top of page

Fresher Jobs

2000+ Vacancies >

Work From Home

800+ Vacancies >

Government Jobs

1000+ Vacancies >

Internships

350+ Vacancies >

Amazon Hiring for KDP Support Analyst

Logopit_1532956380933i

Job Details

Job Location:

Organization:

Experience:

Job Role:

Hyderabad

Amazon

Fresher

KDP Support Analyst

Salary:

NA

Job Type:

Full Time

Vacancies:

NA

Description:

Excellent written and verbal communication skills required.
Process and respond to phone calls, chat and emails received from publishers.
Work on developing personalized responses for publisher questions.
Must be able to interact with external parties like customers and suppliers comfortably.
Investigate payment concerns brought up by customers.
Route payment concerns to Accounts Payable.
Reprocess stuck books through the system.
Route issues and bugs that need engineering expertise to the development teams.
Remove certain content as it is identified by the QA team and notify vendors that their content has been removed.
Maintain and improve a knowledge base with unique vendor requests and their solutions.
Work with customer service manager in documenting process flows.
Should be willing to work in night shifts and over the weekends.

Last date to Apply:

NA

Contact person Name:

Email:

NA

Phone:

Website:

Apply Link:

Couponlap posters
telegram_jobshuntindia
jobshuntindia_whatsapp
coupons-offers-couponlap
bottom of page