· Receive, inventory, and distribute devices following instructions from Program Managers & team leads, and abiding by our tracking policies and procedures
· Unpack and inventory new shipments
· Prepare devices for distribution
· Ensure that all devices are accounted for and assigned to employees
· Recall devices and prepare them for secure scrapping
· Learn and utilize our custom pre-production tracking and distribution software. Work along side our software development team to help design new features and improvements
· Assist users with technical questions about our distribution tool or policies
· Collaborate with device distributors in other Amazon offices
· Maintain communication with the factory and escalate issues when necessary