• Providing real time assistance to customers for the glitches that they face.
• Excellent verbal, Written, and interpersonal communication skills in English.
• Ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership - go above and beyond to provide support.
• To provide speedy resolution.
• Excellent Communication skills, Clear accent, pleasant voice, telephone etiquette and good listening skills.
• Any graduate.
• Go-getter attitude.
• Able to work on deadlines.
• Work timings - Night Shifts from 8 pm to 6 am.