Implement projects/assignments related to network maintenance, upgrade, scaling, etc.
Monitor network uptime and performance, security, redundancy
Install, configure and maintain switches, routers and servers.
Test new features and products, document test cases and results
Resolve service problems by providing the best solution to internal teams and customers.
Simulating live network topology in lab and troubleshooting issues
Maintain applications including regular backups, high availability, latest version and security
Flexible to work at any hours as per business requirements.
Updating job knowledge by participating in educational opportunities; maintaining personal networks.
Maintaining SOP for all troubleshooting and problem resolution steps
Enterprise customers escalations management and interaction for troubleshooting and handling of issues.