Front Office Associate provides guest services, handles the set‐up of daily reservations and check‐in and check‐out of guests. Perform all cashier functions adhering to internal controls guidelines.

Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.

Responsible for following and ensuring the standard operating policies (Key to Success) and procedures are adhered to Notes, collects and actions any guests’ preferences to maintain guest profiles.

Helps in creating a positive and highly motivated working environment that promotes and develops teamwork.

Utilizes and develops communication tools and channels for the dissemination of information and workflow in the section.

Work Experience

Enthusiastic with learning attitude

Proactive and positive approach

Should have self-confidence & motivation

Displays high levels of flexibility, Initiatives, sincerity and Team Work