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Accenture Hiring For Application Tech Support Practitioner

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Job Details

Job Location:

Organization:

Experience:

Job Role:

Gurugram

Accenture

Experienced

Service Desk Management Service Desk Management Application Tech Support Practitioner

Salary:

NA

Job Type:

Full Time

Vacancies:

Description:

‣Key Responsibilities : a: L1 Service Desk Call taking profileb: Respond to the issues reported by customer predominantly through voice and emails, chat, etcc: Identify, investigate, and diagnose the issued: Provide resolution to customer based on inscope processese.

‣Technical Experience : a: Incident management and usage of ticketing toolsb: Advanced Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skillsc: Three to five years of experienced: Minimum two year of experience in Service Desk domain supporting global customers

‣Professional Attributes : a: Excellent verbal and written communication skills with email etiquette and customer service skillsb: 24x7 Support, mostly night shifts and rotation are ONLY as per project requirementc: 5 days working per week with two weekly offs based on roster

Last date to Apply:

Contact person Name:

NA

Email:

NA

Phone:

Website:

Apply Link:

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