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• Project Role :Cloud Operations Administrator
• Project Role Description : Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
• Management Level :12
• Work Experience :1-2.5 years
• Work location :Kolkata
• Must Have Skills : Microsoft Windows Server Administration
• Good To Have Skills : No Technology Specialization
• Job Requirements :
• Key Responsibilities : 1 Proactive to identify high impacting issues and initiate calls with correct stakeholders
2 Engage vendors for the required issues during major incident calls or while troubleshooting the issues
3 Prioritizing the issues and troubleshoot or escalate accurately Reaching out to users to understand the issue if needed
4 Follow the knowledge articles and assist to fix the issues at the earliest
• Technical Experience : 1 Experience with Microsoft System Center Configuration Manager and WSUS in a multi-site, enterprise environment
2 Experience in systems engineering/administration
3 Experience in Microsoft Windows Operating Systems
4 Experience is must MS Windows: Windows Servers 2012 to 2019
• Professional Attributes: A-Good verbal and written communication skills to connect with customers at varying levels of the organization
B-Ability to operate independently and make decision
C-Flexible to work in 24x7 shift
D-Take part in weekend or holiday on call support
• Educational Qualification: Bachelors Degree