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Titan Email Hiring for Software Development Engineer

Company: 

Titan Email

Location:

Mumbai

Job Type:

Salary:

Full Time

4.5 LPA

Who can Apply:

Fresher

Experience:

Job Description:

Communicate with customers in a friendly and professional manner and help them resolve any problems faced when using the product
Provide Omnichannel support over chat, email, phone and social media
Help fix any bugs that crop up in the product and contribute to the feature documentation
Work with our development team and suggest updates and features to continuously improve the customer experience
Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
Participate in the product planning process to ensure that features requested by customers are prioritized and implemented
Strive to deliver a WOW! effect for our customers, to further enhance their perception of our product and company
Flexibility of working in shifts.

About Company:

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