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Job Description:
To Answer Phones to respond to general Customer’s inquiries, concerns, and complaints.
Arrange for service requested by the Customer. Project a professional Company image through Phone interaction
Synchrony Careers Job Responsibilities
Service calls from Customers based out of the US
Solve queries and concerns on the call
Arrange for Services required by the Customers
Provide Customers with Product and Services information
Follow up on Customer’s inquiries and resolve
Recognize, document, and alert the Supervisor of trends in Customers calls
Recommend Process Improvements.
Synchrony Recruitment 2022 – Qualification and Experience
Freshers/ Experienced External Candidates can be considered.
Education qualification: Minimum 10+2 and above.
Synchrony Recruitment 2022 Requirements
Should have a Customer-Centric Attitude.
Excellent English Language Communication Skills.
Working Knowledge of Computers.
Professional Phone etiquette and ability to work with teams.
Should be willing to work in rotational shifts and be flexible for Night Shift Timing as well.
Should be Open to Change.
About Company:
