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Job Description:
What you’ll do
Responsibilities
Investigate accounts to identify fraudulent merchants, card testing,
account takeover, and other fraud vectors
Conduct investigations on merchant accounts to support financial
partner requirements
Assess risk factors and trends of potentially fraudulent activity
Help maintain fraud detection strategies and business rules that
balance fraud loss and customer experience
Contribute to root cause analysis to identify opportunities to
predict, prevent, and mitigate risk within process and performance
Participate in monthly, quarterly, and annual business reviews for the
Fraud Operations team
Who you are
We’re looking for someone who meets the minimum requirements to be
considered for the role. If you meet these requirements, you are
encouraged to apply. The preferred qualifications are a bonus, not a
requirement.
Minimum requirements
Some experience in fraud analysis, fraud investigations, or fraud
operations
Experience using data to make assessments/judgements
A team-focused mentality and effective problem solving skills
The ability to approach challenges from a user perspective while being
pragmatic & solutions oriented
You're willing to periodically work a weekend day for which you will
receive a weekday off; the SDC operates during daytime hours with
shifts from the morning through early evening
Preferred qualifications
Fraud experience in payments, e-commerce, or fintech mitigating
digital/card-not-present fraud
Knowledge of fraud schemes, fraud prevention methods, and fraud
detection tools
Prior fraud experience across multiple industries/verticals
Experience in a high growth technology company
Experience working from a queue
About Company: