top of page
Advertisement
Job Description:
Respond to high volumes of inbound customer queries over calls/ emails promptly; domestic & overseas customers.
Resolve product-related issues by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Work independently and efficiently to meet defined SLA.
Responsible for meeting productivity matrices and quality standards as per defined quality norms.
About Company:
bottom of page