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Park+ hiring for Relationship Manager

Company: 

Park+

Location:

Chennai

Job Type:

Salary:

Full Time

NA

Who can Apply:

Experienced

Experience:

Job Description:

About the job
➢ Spreading Brand awareness by educating clients/customers about our product/services as per SOPs.

➢ Generating revenues by selling Add-Ons and VAS services to the clients and meeting activation

targets.

➢ Coordinating with central procurement team/vendors for tag and other item delivery.

➢ Coordinate and follow up with different internal and external stakeholders for scheduling camp and to launch new product/services.

➢ Extensive traveling all across city to meet the clients/customers and resolve queries and issues.

➢ Taking new creative initiative for better brand visibility and penetration and app adoptions

➢ Collaborate closely with the tech, Ops and other teams to deliver change in a coordinated way, aligned with business

objectives.

➢ Delivering presentations/training and demonstrations to clients and other stakeholders.

➢ Exhibit in-depth knowledge of company, product, service or idea and create a buzz & excitement around all B.A activities

➢ Training BA executives about new product/services and any amendments in the product/services/processes.

➢ Employing interactive materials such as videos, charts, or slideshows for virtual/remote training and to share information about

a product or service, when necessary.

➢ Work with product team internally to give insights collected from the ground and help to shape them into product

features

➢ Designing new processes/optimizing the existing one to reduce the overall cost of BA process on site level

➢ Identify target customers and come up with creative ways to reach ; engage them

➢ Scheduling BA camp on sites which are on boarded in the system and assure that there would be no delay in doing BA camp.

➢ Share regular report on customer feedbacks about product/services with management and other factors influencing client

acquisition.

➢ Assuring all the data related to customers/sites/BA camps should be collected and captured on time in our systems/trackers.

➢ Monitor progress of BA campaigns using various metrics and submit reports of camp performance

➢ Leads and manages a team of 5-10 BA executive and designing & tracking their KPIs/KRAs.

➢ Assists in interviewing, hiring, orientation, and training of new team members.

➢ Collaborate with managers in preparing BA budgets and monitoring expenses

➢ Highly creative with ability to think out of box. Proven ability to implement brand and marketing

strategies.

➢ Identify opportunities for campaigns that will lead to an increase in brand/app adoption

About Company:

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