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Job Description:
About the job
➢ Spreading Brand awareness by educating clients/customers about our product/services as per SOPs.
➢ Generating revenues by selling Add-Ons and VAS services to the clients and meeting activation
targets.
➢ Coordinating with central procurement team/vendors for tag and other item delivery.
➢ Coordinate and follow up with different internal and external stakeholders for scheduling camp and to launch new product/services.
➢ Extensive traveling all across city to meet the clients/customers and resolve queries and issues.
➢ Taking new creative initiative for better brand visibility and penetration and app adoptions
➢ Collaborate closely with the tech, Ops and other teams to deliver change in a coordinated way, aligned with business
objectives.
➢ Delivering presentations/training and demonstrations to clients and other stakeholders.
➢ Exhibit in-depth knowledge of company, product, service or idea and create a buzz & excitement around all B.A activities
➢ Training BA executives about new product/services and any amendments in the product/services/processes.
➢ Employing interactive materials such as videos, charts, or slideshows for virtual/remote training and to share information about
a product or service, when necessary.
➢ Work with product team internally to give insights collected from the ground and help to shape them into product
features
➢ Designing new processes/optimizing the existing one to reduce the overall cost of BA process on site level
➢ Identify target customers and come up with creative ways to reach ; engage them
➢ Scheduling BA camp on sites which are on boarded in the system and assure that there would be no delay in doing BA camp.
➢ Share regular report on customer feedbacks about product/services with management and other factors influencing client
acquisition.
➢ Assuring all the data related to customers/sites/BA camps should be collected and captured on time in our systems/trackers.
➢ Monitor progress of BA campaigns using various metrics and submit reports of camp performance
➢ Leads and manages a team of 5-10 BA executive and designing & tracking their KPIs/KRAs.
➢ Assists in interviewing, hiring, orientation, and training of new team members.
➢ Collaborate with managers in preparing BA budgets and monitoring expenses
➢ Highly creative with ability to think out of box. Proven ability to implement brand and marketing
strategies.
➢ Identify opportunities for campaigns that will lead to an increase in brand/app adoption
About Company: