NoBroker Technologies Solutions Hiring Customer Service Executive

Specific Responsibilities

▪ Handle inbound calling for customer service.
▪ Identify and assess customers’ needs to achieve satisfaction.
▪ Build sustainable relationships and trust with customer accounts through open and interactive
▪ communication.
▪ Provide accurate, valid, and complete information by using the right methods/tools.
▪ Handle customer complaints, provide appropriate solutions and alternatives within the time limits
▪ Conduct follow-ups to ensure complete resolution of issues.
▪ Keep records of customer interactions, process customer accounts.
▪ Follow communication procedures, guidelines, and policies.
▪ Take the extra mile to engage customers.

About Company:

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