top of page
  • Facebook
  • Instagram
  • Twitter
  • Linkedin
  • youtube

Advertisement

Mphasis Hiring For TECHNICAL SUPPORT ASSOCIATE

Company: 

Mphasis

Location:

Bangalore

Job Type:

Salary:

Full Time

NA

Who can Apply:

Experienced

Experience:

1 Year

Job Description:

#Job Description

Primary Skills:
1. Provide professional remote technical support services for end users.
2. Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
3. Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance
4. Special cases are upgraded in time, and cooperate with other teams to solve user problems
5. Clearly and completely record case information in the system according to the process
6. Find out the user's usage needs and recommend upgrading products and configurations to improve the user's experience.

# Requirement:
1. Excellent english communication skills, no special accent ( Neutral Accent ) , proactive work attitude, strong sense of responsibility and learning ability.
2. Should be flexible for rotational shifts.
3. Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
4. Knowledge in customer support.

About Company:

Mphasis Limited is an Indian multinational information technology services and consulting company based in Bengaluru. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services.

telegram_jobshuntindia
jobshuntindia_whatsapp
Screenshot 2023-08-04 100308.png
bottom of page