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Job Description:
The Role
Troubleshooting related to Virtualization and Storage across VMWare and OpenStack.
Perform Incident management, Problem management and capacity management tasks.
Maintain knowledge base for alert handling, and where possible integrate this directly into monitoring or ticketing tools/ assist in alerts fine tuning.
Maintain and contribute to Standard Operating Procedures for common operational tasks.
Storage Management Tasks such as monitoring, backup and archival, creation and modifications of LUNs, Snapshots, Data Replication, Reporting and analysis.
Troubleshoot Backup devices including Commvault, networker devices and manage backup polices including full, incremental, differential and various other backups.
Who You Are
Experience in OS platforms (windows, Linux, centos, ubuntu etc.,).
Experience in Cloud technologies (VMWARE suite) and open stack.
Hands on experience in ticketing and monitoring systems (Ex BMC suite- ITSM, TSSA, REMEDY etc.,).
Hand on experience in any one Data base technology (Oracle, Postgres, MySQL, Cassendra etc.,)
Ability to prioritize and multitask.
Excellent communication and interpersonal skills.
About Company:
