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Kuehne Nagel is hiring for Operational Care Supervisor

Company: 

Kuehne Nagel

Location:

Mumbai

Job Type:

Salary:

Full Time

NA

Who can Apply:

Experienced

Experience:

Job Description:


You are responsible for the delivery of operational excellence through your team of Operational Care specialists by providing leadership + direction, while continuously optimizing production costs. Your focus will be on developing the sea logistics export business by enhancing operational capability + delivery of increased profitability, balancing between cost-efficiency + high-quality processing Your Role
You are responsible for the delivery of operational excellence through your team of Operational Care specialists by providing leadership + direction, while continuously optimizing production costs. Your focus will be on developing the sea logistics export business by enhancing operational capability + delivery of increased profitability, balancing between cost-efficiency + high-quality processing Your Responsibilities
• To ensure operational excellence through high quality shipment management + export services.
• To collaborate with Customer Care locations (CCL) through proactive provision of information, knowledge, solutions + alternatives to deliver customer satisfaction
• To maintain + strengthen operational carrier relationships.
• To contribute to continuous improvements of processes + controls for lean and cost-efficient processes
• To optimize the development of Sea Logistics operational KPIs.
• To ensure the highest levels of productivity within the organization in collaboration with Systems + Processes.
• To perform timely + accurate cost/revenue updates, escalating all files that are below the minimum GP threshold as per guidelines to ensure cost awareness + efficiency
• To support and resolve claims + disputes.
Your Skills and Experiences
• 8+ Years experience in corporate world preferably in
Logistics/ Shipping industry
• Good
Logical reasoning
• High level of attention to detail, communication skills

About Company:

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