Jindal Biotech Hiring for Customer Care Executive

Manage large number of incoming and outgoing calls
Identify and assess the customer needs to achieve customer satisfaction
Take orders from the customer over the calls
Communicate and coordinate with other colleagues as and when necessary
Acknowledge and resolve customer complaints within time limits, take follow ups
Build sustainable relationships with customers through open and interactive communication
Manage and update company database and customer relationship management systems (CRM)

About Company:

​