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Infosys Hiring for Senior Technical Process Executive

Company: 

Infosys

Location:

Hyderabad

Job Type:

Salary:

Full Time

NA

Who can Apply:

Experienced

Experience:

Job Description:

Responsibilities
Analytical and Problem solving skills
• Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Able to identify sales opportunities and upsellingTime Management Skills
• Being proactive and show the utmost respect for customer’s time
• Good time management, ensuring all contacts with customers add value
• Ability to MultitaskComputer skills• General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc
• Knowledge on basic concepts of networking.
• Working knowledge of MS Office

Educational Requirements
Bachelor of Engineering,Bachelor Of Business Adm.,Bachelor of Arts

Preferred Skills:
Customer Service->Regular - Customer Service -> Voice->Chat-> Email Chat

About Company:

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