Advertisement
Job Description:
Responsibilities
Analytical and Problem solving skills
• Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Able to identify sales opportunities and upsellingTime Management Skills
• Being proactive and show the utmost respect for customer’s time
• Good time management, ensuring all contacts with customers add value
• Ability to MultitaskComputer skills• General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc
• Knowledge on basic concepts of networking.
• Working knowledge of MS Office
Educational Requirements
Bachelor of Engineering,Bachelor Of Business Adm.,Bachelor of Arts
Preferred Skills:
Customer Service->Regular - Customer Service -> Voice->Chat-> Email Chat
About Company:
