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Job Description:
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard
To create SAP masters for Employee Id after completion of defined hiring parameters.
To maintain and update employee masters and mobility, compensation change, promotion etc.
To process employees claim (Travel and Non-Travel) globally within defined SLA and as per company policy guidelines.
To process travel (Domestic and International) advance as per policy guidelines within the SLA. Accounting of travel advance disbursement.
To resolve employee s queries through Smart Service Desk ortelephone oremail or communicator as per SLAs.
To validate the payroll inputs before it flows to SAP for payroll processing
About Company:
