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Job Description:
Role & Responsibilities
Effective execution of all onboarding work control processes
Efficient coordination and scheduling of all resources
Lead weekly reviews with the delivery leadership team to plan consultant assignments, review bookings, work through conflicts, and identify opportunities for consultants;
Handle staffing escalations from start to finish ensuring that the business is supported throughout the process and resource management process is followed
Ability to multitask across various time zones to ensure that there is appropriate resource management coverage for the group
Drive system and process improvement initiatives to strengthen the resource management process within the practice and identify regular opportunities to adapt as the business grows;
Proactively spot forecasted bench time for the onboarding team and work with the resource management team to ensure that the available resources are identified for the right opportunities
Ensure that there is a distinction and support in the resourcing process of the group as a supply team against demand.
Qualifications:
Understanding of professional services automation software (e.g. Mavenlink, is a plus)
Ability to think strategically and manage complex projects and partnerships
Detail oriented with strong project management and organizational skills, but comfortable with ambiguity and adept at solving problems creatively
Strong bias toward collaboration and ability to work effectively in a cross functional & dispersed team
Comfortable in a fast-paced, global team environment
Flexible work style and comfort with ambiguity
About Company:
