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Job Description:
Key responsibilities:
1. Assisting customers with emergency and unexpected situations
2. Providing solutions for customer
3. Ensuring customer issues are resolved in timely manner and according to the SOPs
4. Understand customer needs and requirement
5. Initiating contacts with prospects and customers
6. Handling incoming calls
7. Supervise all unresolved compliant for sales
8. Ensure optimal level of client satisfaction at all times and process all orders on the phone.
Requirements:
1. Work from office
2. 6 days working during Probation & 5.5 days working post probation
3. Rotational week off
4. Need someone with good communication skills
5. Should be Graduate
6. 9 hours shift ( inclusive 1 hour break)
Skills:
1. Should have excellent communication skills.
2. Should be flexible working in rotational shifts
3. Should be a team player
4. Should have good knowledge of MS Office
5. Should be self-motivated and self-disciplined.
About Company:
