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Job Description:
*We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
* You will create policies and procedures and oversee the customer service provided by the team.
*The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
*To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.
*These skills will prove invaluable when mentoring the representatives in your team and mediating with customers.
*An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
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