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Job Description:
#Responsibilities
-Day to day management of the corporate infrastructure and applications necessary for global Ethos employees to work securely and conveniently.
-Assist with the management and operation of corporate SaaS applications, e.g., Google Workspaces, Slack, Asana, atSpoke, Zoom, etc.
-Help run the IT service desk, inclusive of provisioning/ managing hardware and software.
-Help with IT-asset management and user security administration.
#Desired Expertise
-Enjoy working with end-users and understand how to run and improve the IT service desk function to win the hearts and minds of your colleagues.
-Hands-on expertise with fleet management (including MDM solutions -e.g., JAMF, Kandji, Meraki) and managing user end-points (MacOS, Windows); you know enough to configure systems as needed through management tools.
-Experience with major corporate SaaS providers - Okta, G-Suite, Slack, GitHub, Zoom, Box, Slack, Asana, etc.; understanding of cloud hosting providers, ideally AWS, and key services associated with these providers (e.g., IAM, Cloudtrail, etc.)
-A technical mindset, and the willingness and ability to explain technical concepts to those who are less technical.
-Take pride in working on projects to successful completion, involving a wide variety of technologies and systems.
About Company:
Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes!
