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Job Description:
Role Responsibilities
Collaborate with the Sales Engineer team to discuss customer requirements and success criteria to deliver
Install, configure, and deploy endpoint agents, network sensors, and other components of the Taegis XDR solution
Integrate Taegis XDR with customer SaaS applications,APIs and leverage Taegis XDR automations to deliver customer requirements
Build required reports with the build-in report generator and PowerBIcustom dashboards
Analyse security alerts and build investigations
Provide technical support to customers during the PoC deployment and testing process
Maintain documentation related to the deployment and configuration of Taegis XDR
Have regular calls with the customer to initiate the PoC, provide regular updates and a conclusion call
Partner with other lab and simulation stakeholders throughout Secureworks, including CTU, Incident Response, SecOps, Adversary Group
Collaborate with Product Engineering on new capabilities and configuration options
Define, document, and perform best practices and strategies regarding lab deployment and maintenance
Analyze and identify areas of improvement with management and related operations processes, procedures, and documentation
Understand the current CyberSecurity Platform application infrastructure
Continuously learn and stay up-to-date on the latest technologies, tools, and methodologies related to Taegis XDR and endpoint/network security
Work effectively in a fast-paced and constantly changing environment
Requirements
Enjoy working with customers
Excellent communication skills and proficiency in English
Solid presentation skills
Hands-on admin experience with automation integrationswith for example ITSM’s such as ServiceNow and Zendesk;Pagerduty; Atlassian products and others
Effective troubleshooting mindset and problem solving skills to resolve system, script and functional errors
Hands-on experience with EDR and/or AI based Next Generation AV solutions (EPP)
Should beproficientin at least, preferably two of the following domains:
Cloud Computing (AWS, Azure, Google Cloud)
High level Cloud architecture
Experience with commonly used cloud services (VPC, EC2, S3, Azure Compute and Firewall)
SaaS API integrations (Crowdstrike, SentinelOne, Office 365, OKTA)
Log integrations (VPC flow logs, Azure Eventhub)
Containers and Serverless Computing
Setting up SOAR integrations with 3rd party platforms (e.g. PagerDuty, ServiceNow, Microsoft Teams)
Network & System Administration
Hands-on experience with:
Endpoint Agent deployment
Firewalls integrations (Palo Alto,ASA, Check Point, Sophos XG,etc)
Configuring log forwarding for other common security controls (e.g. IDS, AD, Proxies, etc.)
Administration of Windows, Linux and Mac
TCP/IP networking and routing
Cyber Security
Experience with leveraging threat intelligence
Security event and alert analysis
Incident investigations and response
Running custom search queries and creating suppression rules
Threat Hunting
Preferred Skills
Understanding of cyber security attacks, threat actor behavior and objectives and penetration testing tools
Experience with configuring andmaintaining cloud-native applications
Experience with Microsoft O365 management
Knowledge of enterprise logging for OS, applications & various security technologies
Experiencewith the following scripting tools: Python, Json, Powershell and Bash
Here are more reasons to join our team!
Take a look at what we offer and feel free to reach out to us for more details!
Become part of an innovative team that developsnew solutions for sales engineers!
You will make the difference on our ability to demonstrate value to our customers
Development programs and cybersecurity training/ certifications – because we grow together
Internal Career Progression Plan for top performers - we encourage you to follow internal opportunities
Regular workshops – we are the largest community of cybersecurity experts and we enjoy sharing our best practices during our Communities of Practice and to our trainees;
Work from home policy – your time matters
Medical and Dental subscription – flexible package and you can include your family members
Life Insurance
Annual Performance Bonus
About Company:
Dell Inc. is an American based technology company. It develops, sells, repairs, and supports computers and related products and services. Dell is owned by its parent company, Dell Technologies.
