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Job Description:
✅About the Role:
As a Customer Success Engineer, you will be the first point of contact for any technical and/or non technical issues that the customers face with our product. This role involves debugging technical issues including mobile apps, and troubleshooting issues related to the integration of our SDK.
✅Must have:
- Engineering degree (Computer Science preferred)
- Programming experience (API/ Web/ Mobile) preferably in Android or iOS
- Strong basics and concepts of any programming language
- Excellent communication skills & strong customer focus.
- Proven analytical / problem-solving ability.
- Ready to work in shifts as per the requirements of the company.
About Company:
CleverTap is a California-based SaaS company that offers customer lifecycle management and mobile marketing services. The company was established in May 2013, and is headquartered in Mountain View, California.
