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Job Description:
Responsibilities:
Receive on/off boarding requests from hiring managers and take action to on/off board employees.
Monitor the progress of individual events/tickets and follow up with those departments involved in the on/off boarding of employees.
Maintain the status of individual events in a progress database so analytics can be created on the success and failure of individual On/Offboarding events.
Co-ordinate with the firm’s IT service providers to ensure timely delivery of services.
Escalate and resolve event backlogs related to IT service providers.
Gather additional details from process owners to ensure requirements are clearly defined.
Advise hiring managers of the progress of individual events when requested.
What We’re Looking For:
Our Hiring Manager says: “I’m looking for the kind of person who is pro-active, dynamic and highly motivated. You will thrive in a continually changing and fast paced environment. You will be able to make connections and complete tasks along a workflow.”
Qualifications:
Exceptional communication skills
Exceptional organizational skills
Ability to handle multiple tasks at the same time
Experience in initiating, coordinating, monitoring workflows in a procurement function
Familiarity with help desk functions and working with IT Service Providers
Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
Grade/Level: 8
The Location: Hyderabad
About Company:
